RBW ZenDesk Agent Helper: A Helpful Tool for ZenDesk Agents
RBW ZenDesk Agent Helper is a free Chrome add-on developed by R. Boyle Software. Designed specifically for ZenDesk Agents, this tool enhances the effectiveness of ZenDesk by reminding agents to associate all requesters with the appropriate organization.
ZenDesk is most effective when requesters and end users are associated with organizations. However, there is no built-in alert to prompt agents to create these associations. RBW Agent Helper solves this problem by adding an unmissable visual cue on the Tickets page.
With RBW ZenDesk Agent Helper, agents are reminded to associate the requester with an organization through a prominent "(create)" button. This ensures that all requesters are properly linked to their respective organizations, improving organization and efficiency within ZenDesk.
Overall, RBW ZenDesk Agent Helper is a valuable add-on for ZenDesk agents who want to optimize their workflow and ensure that all requesters are associated with the appropriate organization. It is a useful tool that enhances the functionality of ZenDesk and streamlines the ticket management process.
